Digital Services Act (DSA) Compliance Statement

At HomeHak, we are committed to creating a secure, trustworthy, and transparent online environment for all users. In line with our responsibilities under the EU Digital Services Act (Regulation (EU) 2022/2065), we have implemented a single point of contact for regulators and users and adopted procedures to uphold the standards in the legislation.

About HomeHak

HomeHak is an Irish-based digital platform that empowers tenants, landlords, letting agents, and employers to connect more efficiently in the rental accommodation process. As a hosting service provider, HomeHak allows users to create profiles, share information, and interact via digital listings and housing-related content.

Average Monthly Active Recipients: Over the six month period from July 1, 2024 to December 31, 2024, the average monthly active recipients of the HomeHak service within the EU was fewer than .5 million.

1. Single Point of Contact for Authorities and the European Commission (Article 11 DSA)

Pursuant to Article 11 of the Digital Services Act, HomeHak has designated a single point of contact for communication with:

  • National authorities of EU Member States 
  • The European Commission 
  • The European Board for Digital Services 

Contact Details:
 📧 Email: [email protected]
 📍 Postal Address:
 DSA Contact HomeHak
Broghill, Charleville, Co. Cork, Ireland.

HomeHak accepts communications in English. If another official EU language is preferred, please indicate your request, and we will take reasonable steps to accommodate it.

2. Contact for Users (Article 12 DSA)

Pursuant to Article 12, users of the HomeHak platform can also contact us directly with queries or concerns related to the Digital Services Act, including:

  • Reporting illegal or harmful content 
  • Inquiries about content moderation or account restrictions 
  • Exercising their rights under the DSA framework 

User Contact Email:
 📧 [email protected] (Please include the subject: DSA User Inquiry)

We are committed to responding to user requests promptly and transparently.

3. Ongoing Compliance

HomeHak is continuously reviewing and updating our platform policies, governance practices, and technical infrastructure to ensure full compliance with the Digital Services Act and to support a safe and respectful online environment.

For more information about our terms, user rights, and how we handle content on our platform, please refer to our Terms of Use and Privacy Policy.