How to provide references to tenants effectively

How-to-provide-references-for-tenants

If you are a landlord or letting agent who has rented out properties to tenants in the past, you know that providing references is a crucial part of the process. Thus, we have constructed some useful guidance on how to provide references to tenants effectively.

 

In this article, you will also learn the benefits of using HomeHak.com to secure and streamline the referral process. Whether you are a seasoned landlord or agency or just starting in the rental industry, this post will provide you with valuable insights.

 

Keep reading to learn how to provide references to tenants with confidence and ease.

 

How-to-provide-references-for-tenants-HomeHak
Photo by Christin Hume on Unsplash

1. Verify the details of the tenancy

Include details such as the tenant’s move-in and out date and whether or not that was in line with the initial agreement.

 

Also, state if agreements regarding rental payments were honoured. Inform them as to whether or not the tenant gave sufficient notice before leaving your property.

2. Be honest and accurate

Don’t sugarcoat or exaggerate the tenant’s strengths or downplay your tenant’s weaknesses. Provide an unbiased, truthful and balanced assessment of the tenant’s suitability for another rental property.

 

This will help the tenant find a property that’s a good fit for them and protect your reputation as a referee. In some cases, rather than providing a negative reference for a candidate, a landlord or agent may opt not to provide a reference at all.

3. Provide relevant information

Include information that’s helpful to the tenant and their future landlord or agency. For example: the tenant’s rental history, reliability, consistency and any other relevant information that could impact their ability to rent a property.

 

Providing too much irrelevant information can be overwhelming and unhelpful. Remember to stick to the facts! Only provide information that is relevant to the tenant’s rental application. Avoid including any personal opinions or assumptions.

4. Get permission from the tenant

If a third party (such as another landlord or agency) approaches you for a reference, remember to contact your tenant before providing it. This will help protect the tenant’s privacy and ensure that their information is only shared with parties that they have authorised.

 

Explain to the tenant what information you will include in the reference. In addition, your tenants should be informed of who you will share the reference with. Never disclose any unnecessary confidential information in any form about the tenant or their family.

 

How-to-provide-references-to-tenants-HomeHak
Photo by Gabrielle Henderson on Unsplash

5. Provide up-to-date contact information

You will be helping the tenant’s future landlord or agent to verify the information provided. They should be able to contact you if they have a question about the reference or the tenant.

6. Do not discriminate

This means that you should not base your reference on factors such as:

  • Gender
  • Marital status
  • Family status
  • Age
  • Disability
  • Sexual orientation
  • Race
  • Religion
  • Membership of the Traveller community.

Instead, focus on the tenant’s relevant qualifications, attributes and suitability as a tenant.

 

For more information, have a look at Ireland’s Equal Status Acts 2000-2018.

7. Don’t retaliate against a tenant for exercising legal rights

This behaviour will likely reflect badly on you as the referee. Besides, it may perpetuate a culture of illicit activity in the rental property market.

8. Keep records of the references you provide

Make sure to keep copies of the reference form and any other relevant documents. For example: emails or phone call notes. This is crucial as they may be requested from you at a later date.

 

For accuracy and security, add your signature and the date to your written references. Send the document in a scanned .pdf format to avoid the document being formatted or changed without your knowledge.

9. Provide timely references

Respond promptly to reference requests and provide the reference within a reasonable time frame. This can help the tenant secure a property quickly.

10. Avoid using colloquial language

Remember that tenants who request a reference may not need it for the same city or country where they have rented a home or room from you. Therefore, you should avoid a casual communication style so the document travels well across different regions and cultures.

 

Keep the language straightforward. Otherwise, if a non-English speaker feeds your text into a translator, they could struggle to understand the context and your sentiment.

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Photo by Firmbee.com on Unsplash

How to use HomeHak to provide references:

Considering everything, the process of providing references can be time-consuming and challenging. This is especially important when dealing with a large number of tenants.

 

HomeHak.com has made it easier for landlords and agencies to provide reliable references to past tenants seeking new homes. Tenants can simply fill in this form to request a reference from their previous landlord or letting agent.

Request-a-reference-on-HomeHak
This is a request for a reference from a Tenant on HomeHak.com

 

The landlord or letting agent will receive a request by email. As you can see in the below image, the request comes with a template you can edit and use:

Provide-a-reference-on-HomeHak
This is a request for a reference in your role as Landlord on HomeHak.com

HomeHak allows landlords and letting agents to:

  • Provide ID-verified references to tenants with ease
  • Quickly and accurately provide trustworthy and credible references
  • Edit or withdraw your reference from your HomeHak account in case you change your mind
  • Delete your contact details (from that date, your reference will be attributed to “unregistered member”)

 

In addition, you can use the HomeHak Tenant Selector to filter and communicate with potential tenants. This will allow you to find new tenants for any properties or rooms that have become available since your tenant recently moved out.

 

Would you like to learn more about how HomeHak can help you select trustworthy tenants? Visit HomeHak for Landlords or HomeHak for Letting Agents.

Seven FAQs for letting agents and DIY landlords

Speaking on the phone from the office

We have prepared the most frequently asked questions to help you understand HomeHak and our unique approach for letting agents and DIY landlords.

 

Keep reading if you want to discover how HomeHak can help you find organised and trustworthy tenants.

 

Speaking on the phone from the office
Photo by Berkeley Communications on Unsplash

 

1. What is HomeHak for Letting Agents?

HomeHak is a people platform that substantially cuts the time and cost of sourcing organised, trustworthy tenants for letting agents and some DIY landlords.

 

2. What does HomeHak do for Letting Agents?

HomeHak facilitates a database of organised home seekers in the market. We work with home seekers to prepare them before applying to you for homes.

 

When you want organised tenants, go to HomeHak Tenant Selector. Filter, sort, and select from the latest home seekers in the market and deal properly with a targeted number of applicants suited to your property.

 

There is no need to advertise and invite hundreds of applications for every property. Why antagonise thousands of desperate home seekers with property ads when each property only has a few beds? Focus on better-organised people with good-quality applications.

 

Cut productivity and financial costs of needlessly administering hundreds of emails and phone calls. Better concentrate your resources on servicing existing landlord clients well and winning new business.

 

Why incur the burden and risk of protecting data for hundreds of applicants instead of dealing properly with the home seekers who ideally suit your property?

 

3. How does HomeHak help home seekers and tenants?

HomeHak helps home seekers to organise, store and promote their home-related information so they can present their case for a home professionally.

 

Home seekers can apply for a home with one great HomeHak Tenant CV instead of repeatedly sharing sensitive information over insecure emails in formats that do not help their profile look good. Importantly, they have greater control over their information. We also help home seekers to demonstrate their trustworthiness with tools to verify their identity and collect character references.

 

Seven-FAQs-for-Letting-Agents-and-DIY-landlords
Photo by Ilyuza Mingazova o Unsplash

4. How much does HomeHak cost for letting agents and DIY landlords?

Join and use HomeHak for FREE (without having to include your credit card details) as a letting agent for six months and a DIY landlord for one month. After this free trial period, there is a fee of €25 per agent/member – for the year. It is FREE to advertise a property for rent on HomeHak.

 

5. How does HomeHak earn income?

HomeHak is a people platform focused on providing value to home seekers, as well as letting agents, DIY landlords and homeowners who want to let a room.

 

Home seekers benefit from many features for free during the free trial period. Afterwards, home seekers get some features for free and can pay for additional features they find valuable. Membership is currently €25 per annum for someone employed. Students pay nothing for their first year and get discounted membership afterwards (currently €10/60% off). Anyone “retired” or “between jobs” pays nothing.

 

6. What are differences between HomeHak and property websites?

Price

Property websites make income from letting agents and DIY landlords advertising properties for a fee. In addition, they use properties as click bait and earn income from advertisers featured on the property pages. After a free trial, HomeHak earns a subscription from some home seekers, letting agents, DIY landlords and homeowners who rent a spare room. Advertising a property is FREE.

 

Focus

Property websites focus on advertising and property. However, HomeHak focuses on meeting the needs of people who:

  • Need to get selected to rent a home that meets their needs and want to protect their personal and home-related data.
  • Want to provide top quality professional letting agency services.
  • Are DIY landlords and homeowners who want to carefully select the most trustworthy ideal tenant/housemate/lodger and avoid overwhelming administration and GDPR risk.

 

Quality over quantity

Property websites, as advertising websites, strain to reach a high quantity of views of property advertisements and generate a high amount of enquiries for advertisers. HomeHak focuses on quality. We help letting agents and DIY landlords determine which home seekers’ needs are best met by their property and who would make the best tenant. They can then do a good professional job with a smaller number of the more organised applicants and save the cost of needless admin involving hundreds of unsuccessful applicants.

 

7. How can you get started with HomeHak?

If you want to receive HomeHak Tenant CVs as applications, just include this phrase in your property ads: “We welcome Tenant CVs from HomeHak.com as applications for this property”

 

Contact us for a demo if you also want instant access to trustworthy tenants. Support an alternative to the dominant property websites and save time and money. 

 

 

 

 

Why you should consider living in an owner-occupied home in Ireland

Friends at home

If you’re looking for a place to call home in Ireland, you might want to consider living in an owner-occupied home. These types of accommodations – also known as “digs” – are occupied by the homeowner, meaning that the landlord lives on the premises.

 

Living with a “landlord” in their home may not always sound like the most attractive option. However, the many advantages of this type of accommodation make it an alternative worth considering.

 

In fact, owner-occupied homes are becoming increasingly popular among national and international students, interns and professional workers. They tend to be more affordable than student accommodation and offer more freedom and flexibility than traditional living arrangements.

 

Take a look at the advantages of living in an owner-occupied home and discover how to connect with landlords who offer this alternative option on HomeHak.com.

 

Friends at home
Photo by Surface on Unsplash

The 6 Benefits of Living in an Owner-Occupied Home in Ireland

The current housing situation in Ireland is not ideal, to say the least. There is a shortage of places available for rent, and the prices have been on the rise. As a result, many people are considering owner-occupied homes as an alternative.

 

Owner-occupied homes are pretty common in Ireland, especially in places where there is a high demand for rental properties. While it is not without its own set of challenges, there are some definite benefits to this living arrangement:

 

1. More affordable

According to an article published in July of 2022 by the Irish Times, the “cost of renting in Ireland rose 76.7% between 2010 and 2022, 4½ times the EU average.”

 

On top of that, electricity and gas have increased up to 45.2% and 47.11%, respectively, so far this year. Depending on the agreement you reach out with the landlord, you may not even need to worry about utility bills, or can at least split them between the landlord and the other occupants.

 

Digs are also an excellent alternative for students that cannot afford to live in purpose-built student accommodations. An article published in the Irish Independent in 2022 stated that the average cost of the cheapest room in Irish university accommodation is €5,451, for the entire academic year.

 

2. Quality of the property

Living with your “landlord” does have another benefit. Is something broken at home? You can simply notify the homeowner once you are both at home so they have a look at it. It is definitely quicker and simpler than having to wait for them to find the time to come over to the property.

 

Owner-occupied homes tend to be better maintained than rental properties, as the homeowner has a vested interest in keeping the property in good condition. Therefore, it could be expected that they are willing to make minor repairs or at least notice faster any issues that could require a professional to fix. However, this will really depend on the person and how careful they are with their own property.

 

Two-people-in-a-kitchen
Photo by Wasa Crispbread on Unsplash

3. An Irish experience

Some international students or working professionals will be attracted to the idea of living with an Irish person or family. Not only because it could be an opportunity to practise their English skills, but because the homeowner may be able to recommend places to visit and local food. For those who would prefer to live in an Irish home instead of sharing a house with other expats, living in an owner-occupied house could be just what they were looking for.

 

4. Safety and location

First-year university students may use a bit of company and help when leaving their homes for the first time. For international students, the need for support and security when moving to an unknown and foreign country is probably even more important. Imagine that, for instance, you are sick. At least you will know someone in the house who can call you a doctor.

 

In addition, digs are often located in desirable neighbourhoods, in nicer and safer areas in the suburbs of the city. Check out this article and find more tips for first-time movers.

 

5. Comfort and cleanliness

Living in an owner-occupied home in Ireland has its advantages, chief among them being comfort and cleanliness. Digs are typically better maintained,  more comfortable and usually cleaner than rented houses, as the homeowner lives in the property.

 

Person in the living room with computer
Photo Thought Catalog on Unsplash

6. Amenities

It’s no secret that digs tend to have better furniture and amenities than rental properties. For example, owner-occupied homes are more likely to have helpful items such as an ironing board, gardening tools, or household electrical appliances like a dishwasher or a dryer, and more expensive and comfortable furniture and fittings. Of course, there are always exceptions to every rule. On the whole, it’s fair to say that owner-occupied homes tend to be better equipped than rentals.

 

7. Freedom and flexibility

Living in an owner-occupied house gives you more freedom and flexibility. For example, some homeowners won’t require you to commit to a certain length of stay. You won’t have to worry about breaking a lease nor sign up for the utility bills in your name either. This can be a huge relief if you’re not planning to stay in one place for a long time.

 

8. Company

Not only do you get the benefit of living in the company of the owner of the property, but in some cases, the remaining spare room/s may also be rented to other international or Irish students. This can be a great way to get to know some new people from all over the world!

 

Housemates
Photo by Chewy on Unsplash

 

Setting expectations when living in an owner-occupied home

Having a clear set of house rules is always encouraged when sharing accommodation with others, be it your housemates or the homeowner. Indeed, most homeowners may want you to sign an agreement where both parties commit to respecting specific rules. This is certainly a great tool to set clear expectations in advance and a way to ensure the stay will work for both parties.

 

These are some of the questions that we recommend you clarify with the homeowner to ensure both of you get on well and have similar expectations around cleanliness and other house rules:

 

  • Will you pay bills, or are these included in the price?
  • Are you allowed to invite people to stay over?
  • Will you rent the room only from Monday to Friday or will you also spend the weekends?
  • Can you bring guests to the house?
  • Will you share the living room and some amenities, like the TV?
  • How will you divide the household chores and the cleaning of the communal areas?

 

Of course, owner-occupied homes come with their own responsibilities, but for many people, the pros outweigh the cons. If you’re considering making the switch, be sure to do your research and weigh all of your options before making a decision. In addition, an honest conversation with the homeowner beforehand could prevent conflicts from happening in the long run.

 

 

Get selected to live in an owner-occupied home on HomeHak

Have you decided to look for an owner-occupied property in Ireland? HomeHak can help you with your search!

1.  State this preference on your Tenant CV

If you want to be found by homeowners looking for home seekers to share accommodation with, you can include this option option on your HomeHak Tenant CV:

  • First, click on your profile picture at the top right corner and then on “Settings, Create Profile, Menu.”
  • Under “Create my Tenant CV”, go to the “My Desired Home” section, and click on “Edit.”
  • Choose the option “Property and household type” on the left side of the screen.
  • Lastly, in the question “I/We would like to rent”, choose “Room in a home shared with owner (DIGS).”
Room in a home shared with owner (DIGS) - HomeHak
Select the option: “Room in a home shared with owner (DIGS)”

2.  Look for digs on HomeHak:

Homeowners can also list their spare rooms for rent on HomeHak.

  • Go to the tab “Home for rents”
  • Select “Shared with owner occupier” in the Living arrangement dropdown menu. Remember to use the filters to search for a room suitable to your needs.
  • Once you have found a room you are interested in, you can shortlist it, apply for a viewing or ask the landlord a question.
Select the option “Sthared with owner occupier (including digs)”

 

Have you made up your mind about living in an owner-occupied home in Ireland? You can find more information here:

 

 

 

Some practical ways we can help people get selected for a home in Cork

View-of-Cork-city-at-night

Cork is in the midst of a housing crisis, with rents rising and the availability of rental properties falling. The latest figures released by Daft.ie in its Rental Price Report for Q3 of 2022 showed a price increase in Cork of 12.1% over in the third quarter of 2022, compared to the same period in 2021. According to this report, the average price now in Cork City is sitting at €1,708 per month, up 127% from its lowest point.

 

The shortage of housing is also noticeable. On the 29th of November 2022, there were only 83 properties available in Daft.ie to lease across the whole county. On that same day, there were only 40 in the city.

 

According to a Cork Chamber Report, the housing crisis is now not only a social issue but also a significant challenge for businesses because it is causing skills shortages. The accommodation crisis is putting immense pressure on employers in Cork. They try to attract and retain workers in a highly competitive market.

 

Cork has a strong, diverse economy with more than 190 multinational firms employing almost 43,000 people. However, it is just impossible to keep bringing more people than there is accommodation for.

 

View-of-Cork-city-at-night
Photo by 2sometravel on Unsplash

Housing crisis impact on Cork’s healthcare

This situation is hurting the overall prosperity of Cork and having a negative impact on Cork’s economy. Many people are finding it difficult to live here even despite having a secure job.

 

For instance, healthcare professionals are struggling to find a home in Cork, many of whom having relocated from overseas. Lacking these essential frontline workers could potentially have tangible effects on the population of Cork. Indeed, according to a study from Cork University Hospital and Cork University Business School in November 2022, the country’s health services would “collapse” without overseas doctors so change is urgently needed.

 

As part of their agreement to work for the State, nurses and midwives hired from overseas are given housing support. However, this benefit will only cover the first six weeks they are in Ireland. Due to the housing situation, these essential workers are often being asked to share bedrooms or, in at least one instance, beds with strangers, the Irish Nurses and Midwives’ Organisation (INMO) says.

 

Liam Conway, Cork-based industrial relations officer for the Irish Nurses and Midwives Organisation (INMO), explained that rising costs and rents are having serious impacts on the ground: “By failing to address the matter urgently, we are losing our competitiveness to recruit nurses and midwives from overseas and driving nurses and midwives in the current services to consider moving abroad.” Nonetheless, to evidence the need for new recruits , earlier this year, it was announced that more than 500 jobs in the healthcare sector would be created in Cork, Louth and Meath.

 

The risk of losing staff and investment

The increase in accommodation prices, coupled with the cost of living crisis, will also have a knock-on effect on other businesses in Cork city. People have less money to spend on goods and services, such as local shops and restaurants. Furthermore, the lack of affordable and adequate housing may deflect some people away from the city. This could ultimate cause a decline in Cork’s overall economic activity.

 

While at the moment, Cork “contributes 19% of Ireland’s GDP and has the 4th highest disposable income per capita in Ireland”. This situation can also deter employers from setting up businesses in Cork. Companies might not always be able to afford to pay their employees enough to cover their costs. As a result, the city will suffer from a lack of jobs and investment in the long run if no measures are put in place.

 

An urgent call to action

Cork is expected to be the “fastest-growing city in Ireland over the next 20 years with a population that will grow by 50% to 60% in that period.” The housing crisis will hinder Cork from reaching its full potential and urgently needs to be addressed.

 

Maurice Manning, director of housing for Cork County Council, informed the councillors that his department had set a target of 750 new housing units in West Cork for the end of 2022. In the longer term, Project Ireland 2040 will also address this matter by including additional social housing units in Cork City, the City North West area (90 dwellings), Ard Fermoy (52 dwellings), and Kilnagleary Carraigaline (49 dwellings).

 

Street-in-Kinsale-Cork
Photo by Kirsten Drew on Unsplash

The government has been called on to invest in public transport and infrastructure in Cork to make it easier for people to commute to work. Therefore, the 2040 plan also includes investments in public transport in the Cork area.

 

The BusConnects program is expected to deliver a number of sustainable transport projects to improve “traffic management, bus priority and other smarter travel projects along with new urban cycling and walking routes”. The project has an estimated cost of €200m and is foreseen to be completed by 2027.

 

These measures should help alleviate the accommodation crisis in the medium-term. However, something needs to be done in the short term to provide more affordable housing options for existing and prospective employees in Cork.

 

The rent-a-room relief

The rent-a-room relief, for instance, aims to generate more available rooms for rent by providing a tax break for those who rent out a spare bedroom in their home. This scheme allows homeowners to rent out one or several rooms in their home for up to €14,000 per year without having to pay any tax on the income.

 

This can also help offset the increasing cost of living by providing homeowners with an extra source of income. While this incentive may not solve the housing crisis overnight, it can help to provide some much-needed relief. Besides, it is an especially relevant solution for a city like Cork, where there are thousands of unoccupied bedrooms.

 

Employers can do something about the housing crisis

Employers can also get involved with supporting their workers who are struggling to find a home. Their involvement is especially crucial for employees that have relocated to Cork for business reasons. They risk losing skilled and talented workers, wasting time spent recruiting, training and onboarding staff not to mention the decrease in productivity and engagement rates.

 

According to a recent Accenture research, Cork is the top city outside of Dublin for tech talent, with over 10,000 employees that have the in-demand skills that technology companies in Ireland are looking for. This figure shows the need for employers to get involved with alleviating the housing crisis in Cork. However, most of the time, the only role of the employers is just subsidising the cost of temporary accommodation.

 

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Photo by Amy Hirschi on Unsplash

How we can all help

Uniquely, with HomeHak.com, employers can now take a more active role in supporting their staff to get selected for a home. Companies can start by ensuring their employees are prepared and well presented during the home search process in Ireland. Employers can sponsor their employees’ HomeHak membership. This will help them with the creation of their HomeHak Tenant CVs. They can include their renting and work history, references, desired home, location, and their needs as tenants.

 

In addition, employers can create a HomeHak Employer page on HomeHak to promote their employees’ Tenant CVs and help them stand out from the crowd. This will generate visibility for employees and networking opportunities. Staff members could share the Employers’ HomeHak page with their landlords when they give notice that they are moving away. The employer can include links to the page on their social media accounts to highlight their employees’ Tenant CVs.

 

Would you like to read more eye-opening data about the housing crisis in Cork and the whole country? Check out the article “Why employers should help their staff find a home”.

Networking can help alleviate housing crisis in Cork

In reality, the key to success in finding affordable accommodation has always been word of mouth. The more people one knows in a new city; the more likely one is to find a place to live. HomeHak’s strengthens home seekers networking power. Anybody can now help home seekers find a home in Cork.

 

With HomeHak, home seekers can share the link, unique code or QR code for their HomeHak Tenant CV with their family, friends and colleagues. As when job seekers share their LinkedIn profiles, sending a HomeHak Tenant CV helps home seekers position themselves at the top of mind of their connections whenever they hear of a home vacancy in Cork.

 

This brings a different and more proactive approach. The person in need of accommodation can proactively search for a home. HomeHak allows people to do something instead of waiting for the next property ad to appear, like everyone else. Their connections (such as coworkers, friends and social media followers) can support them in their home search in a very practical way by simply sharing their Tenant CV.

 

Everybody can share HomeHak Tenant CVs on any social platform, such as Facebook groups or LinkedIn. This shows the  enormous potential for exponential visibility. Considering that 70% of people found their current job through networking, why not expect at least a similar result when searching for a home?

 

Cork can be a great place to live and work, but only if everyone has access to a safe and comfortable home. Waiting for the government to change the current situation is not the only way to go. We can all play a part in using our connections to support home seekers in Cork. Otherwise, we would be risking losing the spirit of this city.

 

References:

Newsletter for Letting Agents (22nd of October, 2022)

In this newsletter* you will find:

 

  • A video Tenant CV from Jon, a great example of an organised home seeker
  • Find great, organised tenants in minutes: Some pre-prepared search results.
  • HomeHak in the news, including an interview on the Neil Prendeville show
  • An important update on our ID verification policy. No Fake Agents here!
  • A feature for Letting Agents to improve productivity: Auto update all applicants

*The data in this newsletter was correct on 22nd October, 2022

1. Featured Tenant CV on HomeHak Tenant Selector

 

During the last 10 weeks alone, more than 300 new tenants have created a good, excellent or top-class Tenant CV on HomeHak.

 

This is Jonathon*, who has prepared one of the most impressive Tenant CVs we have seen this week!  Jon seeks a 2 to 4-bed home for up to €1,700.

 

*This home seeker was happy to showcase his Tenant CV when he was looking for a home in October 2022.

 

 

 

2. Find great Tenants in minutes.

HomeHak Tenant Selector currently has 870 “Good” or better Tenant CV’s available for selection to registered Letting Agents (340 if you are not registered).

 

To help you find the most ideal tenants for your properties with the minimum effort, we have created some filters of tenants searching since 8th August 2022:

Results if you are registered* on HomeHak

  • With ID Verified: 320
  • With References: 125
  • With Rental History: 253
  • Healthcare professionals: 32
  • Students: 26
  • Rent Affordability up to €1,000: 354
  • Rent Affordability up to €1,500: 281
  • Rent Affordability up to €2,000: 117
  • Rent Affordability up to €2,500: 30

Results if you must register* on HomeHak

  • With ID Verified: 267
  • With References: 85
  • With Rental History: 253
  • Healthcare professionals: 27
  • Students: 19
  • Rent Affordability up to €1,000: 300
  • Rent Affordability up to €1,500: 239
  • Rent Affordability up to €2,000: 96
  • Rent Affordability up to €2,500: 24

 

*Log in to your HomeHak account to have access to a bigger pool of trustworthy tenants with credentials pre-prepared.

 

3. Cork renting platform in the news!

September was a busy month for HomeHak in the press! We appeared in several national and local newspapers, podcasts and radio stations such as Red FM, NewsTalk and TheCork.ie.

 

Listen back to this live interview on the Neil Prendeville Show!

 

HomeHak-on-the-Neil-Prendeville-Show-RedFM

 

4. Verify your identity in just 3 minutes with Stripe

HomeHak distributed guidance from An Garda Síochána to deter the scourge of rental fraud and scams. We are determined to discourage bad actors from the HomeHak platform.

 

Stripe ID verification will be required for all letting agents on HomeHak from Tuesday 8th of November. It is already a requirement of Landlord and Homeowner members. It is a simple 3-minute process that will help us build trust in the community.

 

The “ID verified with Stripe” badge will be displayed on your profile, showing you are not a fake agent. It will provide extra peace of mind to home seekers and landlords. Here’s how to be verified:

 

How-to-verify-your-ID

 

If you have any questions about this new requirement, please let us know! We’re here to help!

 

5. Feature of the week for Letting Agents:

Sometimes, agents receive hundreds of applications for a single property. How can they respond to emails and phone calls seeking updates, even after renting the property? What about the dent to the agency’s reputation because it is not possible to update everyone?

 

Update everybody automatically with two clicks

With HomeHak, the agent can change the status of a property being let and automatically update all the home seekers who shortlisted or applied for that property:

 

Features-for-letting-agents

Think about the time that you can save on administration and how you could better utilise it sourcing new landlord clients.

 

We want to hear from you!

 

HomeHak will save time and cost for your letting agency while ensuring you deliver a better result for your clients.

 

What do you think about HomeHak’s features for Letting Agents? They have all been designed to help you make an informed decision while saving hassle, time and money.

 

If you don’t have an account, contact us to set it up today.