Qualities Of Good Tenants – Prospective Tenant Standard For Landlords

Girl in her room

Finding Good Tenants – Prospective Tenant Standard For Landlords


Finding a good tenant is a bit like dating. You work your way through interested applicants.Until, you come across someone with compatible qualities that you can trust. There is the headache of repairing damage. Choosing the wrong renter for your rental property can lead to big expenses. So, here is how to look for qualities of good tenants that aren’t going to cause you headaches.



Stable Income and Employment

Firstly, landlords need proof of stable income and employment. This is to feel confident in their tenant’s ability to pay rent in full and on time every month. Note, the industry standard rent-to-income ratio. It suggests that a tenant should make three times the cost of rent in monthly income, approximately.


Ability to be Honest

Secondly, it’s important to follow a thorough screening process. This can help you spot applicants that might present fraudulent information. They are doing this to get approved for your rental property. Further, a reference check is a good idea. Employers and past landlord references are the best sources for useful information. They can provide the applicant’s professional and rental behavior. Essentially, knowing more about an applicant’s past and intentions can help you determine whether they demonstrate the best tenant qualities


Respectful Behaviour

Thirdly finding tenants who act respectfully to both landlord and neighbors is crucial. Another reason to note, a respectful tenant will inform you of maintenance issues. Additionally, they will take care to handle their own responsibilities while living in your rental property.

Respectful tenants are more likely to:

  • Pay rent on time
  • Follow lease terms
  • Refrain from causing problems with other tenants or neighbors
  • Keep from damaging your property beyond normal wear and tear
  • Communicate politely and in a timely matter

Good Communicator

Fourth, communication is the key to an effective landlord-tenant relationship. From the moment an applicant reaches out to express interest, consider their communication style. Use the below to ask these questions:

  • Are they attentive?
  • Quick to respond to questions or messages?
  • Pay attention to details and read postings in full before asking questions?
  • Do they follow through on requests for documentation after applying?
  • Do they answer your questions fully or avoid tough questions?
Girl speaking on the phone at home
Photo by Kevin Laminto on Unsplash

Present Organizational Skills

Finally, an organized tenant is a great tenant. Weed out uninterested, unqualified tenants early on by focusing on organized applicants.

In addition, organized tenants will come prepared with their HomeHak tenant CV. As a result, helping to speed up the leasing process. Here they have documents and checks ready to go. They should also respond quickly. Good organization shows that they’re serious about signing the lease. Furthermore, they are willing to comply with your rental requirements.


To summarise qualities of good tenants – Stable Income and Employment. Ability to be Honest. Respectful Behavior. Good Communicator and Present Organizational Skills.

Are you looking for new tenants for your property? We’d recommend you to ask the applicants for a Tenant CV.

Who Can Be A Personal Reference On Your Rental Application?

Your rental application is the ticket to your ideal home. One of the most important stages of the application process happens during your reference checks. For this reason, it’s important to select those references carefully. Read our guide to find out who can be a personal reference on your rental application.


Personal references can be hard to come by, especially when you’re already overwhelmed putting the rest of a rental application together. When you’re in a competitive rental market, it’s important to provide the most impressive references possible. Professionalism is key when choosing who will write your references and how many references you include with your application. 


Understanding the landlord screening process

One thing to keep in mind when trying to choose your references is the screening process that landlords will go through. A property manager typically does background checks on your income and rental history. This is done to ensure that landlords can trust you, so they can be confident that you’ll be the right tenant for their property! To learn more about what information a landlord can request as part of your rental application, check out this handy guide from Threshold. 


They’re looking for certain things during this evaluation like credit history, criminal record, reports of bad behaviour etc. If they can, they will likely contact your references and ask them how they know you, what you’re like, and how reliable you are. As such it’s important to put careful thought into choosing your personal references for your rental application. 



How to source your references

You should look to find people who know you well enough to speak to your character. Think of the people in your life who could vouch for your personal, financial, and professional reputation.  

At this point, you may already have a few people in mind, but be wary of what kind of answers you might get from them. Reflect on your relationship with these people and consider how they would speak about you in terms of your professionalism, your timeliness, and behaviour. 


Choose your references wisely

It’s common for a landlord/agent to ask for a minimum of two rental references, but don’t let that put you off. The reason they do this is so they can verify from an independent third party that you’re genuine and trustworthy.  The ideal references will be able to express your characteristics and qualities in a positive way so that the landlord has faith in you. 


Before you go putting everyone you know on your Tenant CV, you first need to work out if they will actually provide you with a reference, and secondly, that what they have to say actually helps your situation. 


You don’t want to select someone who might have something negative to say. Bear in mind they may not want to be contacted by anyone. Best practice is to reach out and discuss their feelings on the matter first! Written references are widely accepted, but it helps to have a few contact details available just in case.


Who Can Be A Personal Reference On Your Rental Application?


Previous landlord – This is probably the best reference to have (if you’ve had a good experience with them of course!) Having a former landlord’s reference on your Tenant CV will immediately catch a property manager’s eye.


An employer –  that knows you well and can speak highly of your work ethic, accountability, and attitude is an excellent reference. In most cases, your employer is someone who has worked with you for a long time. What they have to say about you professionally is valuable!


Co-workers/ career mentors – also considered great references. Again, someone who knows you professionally who speaks positively about your attitudes and behaviour. 


Volunteer Supervisor – A volunteer supervisor who has worked with you can provide you with a vote of confidence in terms of your hard work and diligence.


Friends/Family – it can sometimes be thought that a family member or friends aren’t useful references but this isn’t always the case.  Don’t worry if you don’t have a tenancy history. You can compensate by adding a few people you know who can provide a positive character reference. Someone who speaks highly of you can be more valuable than just saying ‘they can pay rent on time’. 

Honesty is the best policy

If you haven’t got the best credit history or if there’s another peculiarity that you think will be revealed during the screening process, the best thing to do is be upfront and honest. Everyone has a different story! A Tenant CV is a great way to explain how great of a tenant you are. 


However, if you’re worried about anything (i.e., rental arrears, damages) be prepared to discuss these with the property manager. Put your best foot forward and let them know the steps you’re taking to improve upon your history. 


The addition of personal references instantly elevates your rental application, but always go with your gut. When considering your options reflect carefully about who can be the best personal reference on your rental application. Choose people who you can trust! 


HomeHak Tenant CV

HomeHak provides the tools to easily include references on a beautiful Tenant CV. A Tenant CV is a document that showcases your attributes and interests when looking for a home. The idea is to build a Tenant CV once and use it as often as you need! The step-by-step process couldn’t be simpler, and it has a lot of benefits!

Check out how you can start building a Tenant CV here

Move-In Day: HomeHaks Top Tips On Ways To Help Your New Tenants

Move-In Day: HomeHaks Top Tips On Ways To Help Your New Tenants


The job of building a relationship with a tenant begins the first day you show them around. When a renter is choosing a new place to live, how they feel about a potential landlord can count for a lot. It counts for even more when it comes time for tenants to decide whether to stay or go. And if they’ve kept up their end of the bargain by being clean, quiet, and reliable with their payments, you’ll probably want to make sure to keep them around.

How to establish a good relationship on move-in day

One of the best times to establish a good rapport with your tenants is on move-in day. Renters will remember the help you offered on that stressful day, and they know they can count on you in the event of a problem and for any questions they might have.

Moving Day Tips
Photo by ConvertKit on Unsplash

How to help

To come up with ways to welcome incoming tenants, put yourself in their shoes. It’s going to be an exhausting couple of days of unpacking boxes and arranging furniture. What will they need the most during that time that doesn’t involve too much time or effort? Here are a few options for a complete welcome package.

Make sure your tenant is set up for rent payments

This is something you should take care of before move-in day, just to make sure your tenants don’t have too many other arrangements to make. As soon as your tenant has been accepted and paid their deposit, reach out to them to organise if they need to connect their bank account, credit card, or debit card or if it will be cash for quick and easy payments. If they haven’t gotten set up by move-in day, include a friendly reminder in their welcome package outlining how future payments will be made.

Get them familiar with their new neighbourhood

After all, they haven’t just chosen your building – they’ve chosen your part of the city. Your tenant’s welcome package should include a list of nearby banks, grocery stores, post offices, doctor’s offices, pharmacies, haircutters, dry cleaners, petrol stations, childcare and pet care services – anything a tenant might need on a day-to-day basis. With your help, they’ll know where to go in a pinch without spending too much time Googling.

This list can go beyond basic services, too. Talk to some popular local restaurants, bars, shops and entertainment venues about supplying coupons to include in your tenant’s welcome package. This tells your tenant that they can come to you for suggestions about where to go when they have free time.


HomeHaks Top Tips On Ways To Help Your New Tenants
Photo by K. Mitch Hodge on Unsplash

Make their first week easy with a few basic supplies

Try and stock your tenant’s kitchen and bathroom with basic necessities. For example: toilet paper, paper towels, all-purpose cleaner, batteries, and light bulbs. This will help your tenants accustom to their new place without having to make a run to the store. They’ll be grateful for your foresight. Check out this article for more information on helping your new tenants on move-in day. 

Connect them with their new neighbors

If you rent a single-family home, make sure to tell new tenants a little bit about their new neighbors and even facilitate an introduction if you know them well. Show tenants that you’re not just operating a building – you’re building a community.

Check out this article by HomeHak Best Ways To Be A Great Landlord – HomeHaks Top Recommendations!

What is a Tenant CV?


Your move to a new home involves so many important activities that all count towards your success, and it’s not always so obvious how time-consuming each activity is.


You find yourself scouring through property ads, applying for as many as possible with the same cut and paste story, chasing for responses and hoping to hear something good.


There are tons of documents to get together for the rental application: references, ID verification, salary/banking documents. It can take a lot of time to get it all prepared.


You take time off work to go to viewings, organise housemates, prepare to pay a deposit and rent in advance, go through security checks – all before you’ve even got a solid offer!


Searching for a home
Photo by Christin Hume on Unsplash


Basically, searching for your next home involves a lot more than checking property websites ten times every day and resending the same message over and over again.


In a competitive rental marketplace there may be thousands of views on just one ad, so you can imagine what the landlord or property manager’s inbox looks like with hundreds of enquiries.


The ideal situation is to stand out from the crowd, being selected for the home you want. Whether you’re an experienced renter or a first-timer, the best advice for you to take on board is to be exceptionally organised – and a really great way to help you do that is to prepare a Tenant CV in advance of your search.

What is a Tenant CV?

A Tenant CV works in the same way as your standard CV, but instead of searching for employment opportunities you’re searching for your dream home. It’s an easy-to-read document that shows off information a landlord would need to know. For example who you are, what kind of accommodation you’re looking for, as well as any amenities you might need.

The idea is to create a Tenant CV once and then share it directly with  landlords/agencies, which takes some frustration out of the process for you! 

What difference will a Tenant CV make?

Using a Tenant CV not only makes your own life easier, but it also offers some relief to the landlord. Imagine it from their perspective. Sifting through hundreds of emails from eager applicants, trying to find the right fit.  Completing a rental application with a beautifully formatted and detailed Tenant CV straight away lets the landlord see what you’re all about and that you have all the important documents organised, meaning you can both avoid having to go through a tedious back-and-forth email conversation and get straight to the point. 

Starting out

When you start building your profile, the important thing is to focus on you and what you want! The Good Home Report has found that 73% of people who are happy with their home are also happy in general. You shouldn’t have to sacrifice your happiness when it comes to the place you live, work, and relax. If you’re not satisfied with your rented home, you’re more than likely going to end up back at square one. Back on the property ad sites trying to find something you actually like. 


So when you’re creating a Tenant CV, be as specific as possible when describing your ideal living arrangement. Even if that sounds ambitious, including more detail will bring you one step closer to finding your dream home. Doing this helps potential landlords realise that you would be perfect for their property, that you would look after it, and ideally stay for a long time!

What kind of information will be a part of the Tenant CV?

The best Tenant CV’s for a rental application include:

    • A little bit about you – who you are and what you’re looking for!
    • Your tenancy history – landlords will look for any tenancy history so they can establish your character and trustworthiness
    • Your employment history – this lets the landlord know you’re capable of paying the rent
    • What you’re looking for – indicate your preferred house type, commute options, amenities and qualities (i.e., garden or en-suite etc.)
    • References – Real people who can give you a vote of confidence and are happy to be contacted
    • Optional verification information. – You may be asked for photo ID (passport/ driver’s license)

These are all the kind of things a landlord will ask you for at some point in the application process. Showing them that you’re already prepared will be a pleasant surprise! The biggest take-away from this list is that sharing all of this information serves a purpose. It’s a way to form a solid foundation between you and potential landlords from the outset. 

agent giving keys to tenant

I’ve made my tenant CV, what happens next?

That’s great! Now the fun begins. When a CV status reaches strength level of ‘good’ or higher it’s ready to be shared with landlords and agencies. Users also have the option to share it with a rental application via email, WhatsApp and more. Your information is accessible only by you until you choose for your profile to be visible within the database.


HomeHak allows you to store your Tenant CV information securely so you can start the application process with confidence. If the time comes for you to start looking for a new home, don’t worry. Just update your profile with any new preferences and attach it to your next application – simple!


Have a look at the 6 reasons to use a Tenant CV and get started today!




Happy Tenants – The Importance Of Having Great Tenants

apartment roomates

The tenants you choose have a significant effect on the success of the investment property you manage or own. Read our guide to learn more about the steps you can take to maintain a happy and positive relationship with your tenants.


Many of us have experienced the financial burden and time spent resolving bad tenancies. For those agents and homeowners who are lucky to avoid this, there are ways to minimise the risk of it occurring. There are many quality tenants out there, but it can take patience to find them. If you take extra consideration to search for and choose the right tenant now, you can save time and alleviate stress in the future.


In May 2019, Ireland reported its lowest rental housing availability of all time. Housing Europe report that the trends are similar across the EU. As tough as this is, this means the odds are in your favour to choose the best tenants as there is no shortage. Our guide below outlines what the ideal tenant is, why they are important, and how to find them.


man working at home with pet dog

What is the ideal tenant?

For many, an ideal tenant is one who respects the property and consistently pays the rent on time. This is an excellent start, but what about landing those top-quality tenants that give you complete peace of mind? These are the tenants that make the property a worthy and stress-free investment, and the ones we have valuable, uncomplicated and rewarding relationships with. These are the ‘Happy Tenants’. They exist and are looking to rent a home. The secret to finding these tenants is looking for candidates that really suit the property.


The Happy Tenant: who are they?

A Happy Tenant is the right tenant for the right property. This extends beyond the textbook description of a tenant that follows the law as set out by your governing legislation. A happy tenant is someone who has a good quality of life with the property they live in as a contributing factor. 


Consider this scenario

You have an applicant named John, he has a perfect rental history, excellent references and the rent cost is only 30% of his salary. He also has a large pet dog, but his references specify that as an upstanding tenant, there have not been any issues. John has applied for a property 1.5 hours commute from his work without a backyard. 


As an agent/homeowner, you are looking for an excellent tenant for a long-term tenancy of ideally a minimum of 4 years.


Is there a risk?

John certainly sounds like a top candidate with a rental history and the income to demonstrate he can pay the rent and look after the property. But is he the most suitable? There are many variables to consider when finding the right tenant. In this case, you are looking for someone in the long term. Someone who needs to travel 3 hours every day for work and owns a large dog is not the best tenant for this property without a backyard. Will this lifestyle keep him happy? There is a risk that John might not stay in the property for long when you consider the physiological and psychological needs of humans and pets.

Ideal tenant

The ideal tenant can be anyone; they can have pets, they can be a first-time renter, students, working professionals, families etc. A pet owner could be a perfect tenant, as having a pet takes responsibility and they are likely looking for a long term home It comes down to whether they want to and can make a home in the property. We will explore why this is important below.


Why do Happy Tenants make a difference?

“We have to be ahead of the game as far as possible in thinking about the happiness of tenants. In the end, they pay the rent and we want to find the highest rent and the most loyal tenant in the long term.” Emerging Trends in Real Estate®: Europe 2019 – pwc.com. 


It is true, the right tenant can make a major difference to how the tenancy carries out, and how the investment performs. Just like a satisfied worker who loves their job, a happy tenant is someone who respects their environment and will go beyond the basic requirements to maintain, preserve and improve it. This is the difference between the people that consider their rental a property, and others who consider it a home.  Here’s a closer look at some of the benefits of ideal tenants:


Longer-term tenancies

Re-letting a property is time-consuming and costly. Long term tenancies minimise the time and costs involved in managing vacates, and the surprises that may come with them. They also lessen advertising and re-letting costs, along with the downtime from the property being vacant. As a result, long term tenants provide sustained financial security for the homeowner. In addition, minimal turnaround reduces the risk of bad tenants, and wear and tear caused by regular move-ins/outs.


Property Maintenance & Upkeep 

Tenants who see their rental as a home share a common interest with agents and homeowners to maintain the property. This means reporting maintenance issues in a timely manner before they escalate into something that will cause a higher financial burden.

Stronger relationships

A good relationship results in cognitive trust, respect and practical communication. Overall, it makes the whole rental partnership easier. If you have a strong relationship with your tenant, contractual needs and etiquette will be mutually enforced and respected.


In summary, finding the right tenant will save you time, money and hassle. Not only will it make your life easier, but it will have an invaluable impact on the life of the tenant.


How do you find Happy Tenants?

You have the power to find the right tenant when leasing a property. A tenant CV will help you determine what an applicant is looking for, or you can ask questions. You need to determine whether the property you are leasing matches the needs of the potential tenant. Some questions you may want to consider:


  • Are there any specific amenities they require?
  • Are there any specific attributes they are looking for in a property? E.g. Do they need a backyard or secured garage? 
  • Can you accommodate for any of the things they need that you don’t currently have on offer?
  • How close is their workplace? Will they have a long commute?

Find a suitable solution

Targeting multitudes of candidates is counter-productive when you consider the amount of time it takes filtering through applications to find the best one. You could instead save time and find someone that is most suitable by reading their tenant CV. Another way for agencies to find great tenants in the area is to form relationships with local businesses; word of mouth and referrals are effective ways to find interest locally. 


How to figure out tenant suitability

A great indicator of tenant suitability is to find out how close the property is to someone’s workplace. Let’s revisit our applicant John: John has submitted a tenant CV, his CV specifies that he currently has a large dog, but it is going back to his ex-wife in a month. It also states that although his office is located in the city, he works remotely and is looking for somewhere further out of town to suit his lifestyle.


Suddenly, with a little more information John seems like a very suitable tenant. Thanks to John’s tenant CV and your extra effort to search for information, you have found someone that is an excellent fit and is likely to stay for the long term. 



A tenant that makes the effort to put together a CV shows that they care about finding their ideal home. It shows they are responsible and accommodating as they have taken action to make your life easier by providing you with the information you need. If they provide references that are already verified by a third party, this is a useful indication of whether they are trustworthy and organised. It is difficult to truly know what type of tenant someone will be from an application form; so reading a CV can help verify a candidate’s needs and whether they are suitable.


Click here to start browsing tenant CVs today.

Key Takeaways: Happy Tenants

Agents and homeowners have a difficult job in managing properties, but they have the capacity to make it easier. This can be done if you find a Happy Tenant that loves coming home to your property and treats it as their own. It’s business – According to Forbes and many business leaders, becoming more customer-focused leads to a profitable organisation. If you take a professional and empathetic approach to tenant needs you can develop a loyal, successful and long-term relationship.


Requesting Tenant CVs is the smartest way to find great tenants – Find out why!



Good Accommodation Tenants – Why They are More Important than you Think

Housemates playing music together

Good Accommodation Tenants – Why They are More Important than you Think

Given you don’t have to spend much time with your tenants, you may think it’s not important who they are. If they pay their rent on time, they’re ok – right? Not quite. Here are some reasons why it’s worth trying to attract high-quality tenants.


Housemates cooking
Photo by Becca Tapert on Unsplash


Good accommodation tenants minimise your maintenance costs

Good tenants will treat your property like it’s their own, so you’re less likely to find unpleasant surprises when they leave. By respecting your investment and keeping it clean and tidy, it will show less wear and tear as the years go on. Quality tenants may not bother you with small maintenance issues such as looking after the garden. This can save you both time and money. And by alerting you as soon as they see a necessary repair, you may avoid a potentially larger issue down the track.


Cash flow

When a tenant pays their rent in full and on time, it saves you both time and stress. You won’t need to chase them for payment, and it will assure you a healthy cash flow. Quality tenants are also likely to see out their full notice period when they decide to move out. This means your property won’t be left empty and you won’t unexpectedly find yourself without an income.


Good Accommodation Tenants = Long-term commitment

Every time a tenant ends their lease it can cost you money. Advertising and open-house inspections add up, and when your property is empty you don’t have rental income coming in. You need to find tenants who are reliable and responsible. When it comes to paying rent, taking care of the property, and simply being courteous to other neighbours, you want tenants who are dependable. Hiring a property manager can help find you reliable tenants — by checking rental history and asking for references, apartment rental agencies can ensure your new tenants will be as dependable as possible.


Keep the peace

Even though you don’t have to live in the neighbourhood, it’s important to be on good terms with those who do. After all, nobody wants to live next door to a loud rock band. Happy neighbours will look out for your property and be less likely to make malicious complaints. A good tenant can help you forge a strong relationship with the community surrounding your property. This investment will continue to reap benefits long after the tenant moves out. A consistent and reliable tenant will look after your property and help you generate the best returns from your valuable investment. When you attract a high-quality tenant, you can rest easy knowing that your investment is in good hands.


To summarise

Good tenants can actually mean the difference between a high and a low-performing investment. In fact, finding a great tenant may be just as important as finding the perfect location for your investment property.

Are you currently looking for new tenants? Then consider requesting tenant CVs.

For more information on the value and benefits of long term tenants, check out this article.

Rental Scams and Fraud: Be Prepared, Spot the Signs

House keys

Online rental scams are on the rise. Because of this, it is more important than ever to be able to spot these scammers before you fall into their trap.

Scammers know that tenants often do not have time or knowledge about how to find a place to rent, so they prey on those who don’t know any better.

Accommodation Fraud – Some figures

According to Gardaí, approximately 500 cases of accommodation fraud were reported between the years of 2019 and 2021.  72% of cases affected individuals under the age of 35 and 42% affected those under 25.


Since 2019 in Ireland, criminals conducting rental fraud have taken approximately €900,000.  In 2020, in the UK last year, has been an increase of 71% in the number of rental fraud reports, meaning 1 in 50 ads were scams. This indicates that rental cybercrime is becoming more popular than ever.

What can we do to prevent accommodation fraud?

Rental fraud is a large threat to tenants looking for a place to live. In particular, students starting their rental journeys may be at risk as they may not be aware of the dangers that are out there.

Scammers use similar tactics over and over again, which means it is possible to spot the signs. We compiled a list of these warning signs that will help you identify rental scams before any damage is done. Forewarned is forearmed. Tenants, prepare to spot the warning signs before it costs you your data and your money.

houses-online scams-rental fraud-spot the warning signs
Photo by Toa Heftiba on Unsplash

Accommodation Fraud – Warning Signs

Cybercrime researchers say that rental fraudsters seem genuine because they mimic real landlords. They often use pre-scripted emails and a range of “persuasion techniques”. If you feel suspicious about something, more times than not you’re probably right!

Here are some examples of how scammers have tried to fool renters before:


  1. Too Good to Be True – This is the most obvious sign of a scam. Perhaps the pictures show a beautifully furnished property, more bedrooms and facilities than usual, and the rent is surprisingly low
  2. Landlord Living Abroad – The scammer claims to have a property in Ireland but they themselves are living abroad. They might send a long email explaining the set up of the property, but they won’t be able to meet you beforehand. They request a deposit and say that someone will meet you at the property afterwards.
  3. Requests Deposit Urgently – The scammer allows viewings at a property and asks individuals for a deposit to secure the arrangement. They may create a sense of urgency around this, to seal the deal as soon as possible. Soon after, the scammer disappears leaving everyone short.
  4. Fake Keys – In rare cases a renter may be given keys after settling a deposit, only to arrive and find that the keys do not work.
  5. Address Fraud – A scammer may list a property on an ad site that is already being rented/owned by someone else. Again, the scammer requests a deposit up front. Later on, the victim arrives at the destination and learns that the address does not exist. Some may find that the address does exist, but is owner occupied by someone completely different.
  6. Spelling/ Grammar – Property ads with lots of spelling and grammar mistakes may also indicate accommodation fraud. (Note that this doesn’t mean that every ad with spelling errors is fraudulent!)
  7. No Background Checks/ Unsecure Payments – A property is offered to you without any requests for your information, proof of ID, references etc. The fraudster may contact you via social media, asking for untraditional payments via PayPal, cryptocurrency etc.

How to Avoid Rental Scams

Recognising the above examples is the first step to avoiding a nasty situation with rental fraud. To save yourself any further worry, take into account the following advice. 


Trusted Payments – Only submit payments via trusted systems. If there is a request to pay a deposit via PayPal, iTunes gift cards, Western Union transfer or cryptocurrency, disengage immediately. These methods are usually popular with fraudsters as it can be difficult to reverse transactions.


Messaging Apps – Be wary of those who only communicate via WhatsApp, Facebook Messenger or other social media messaging platforms. The Gardaí advise that renters should be mindful of unsolicited contacts, especially if they seem to press individuals with ‘one-time offers’ or deals. 

Social Media – Be especially cautious of rental ads on social media, such as Facebook Marketplace, Gumtree etc. Not all the rental ads on these platforms are scams, but it is where a lot of them seem to pop up. In many cases the scammer will use the same photos and details found on residential letting sites, so it looks realistic.  


Check all Keys – Be sure to check that all keys given to you are in working order before you commit to anything.


Legit Address – Make sure that the property actually exists by checking Google Maps before settling a deposit.  Try to gauge the situation in front of you by comparing similar properties for price, location etc.

Who to Contact 

If you believe that you have been a victim of a scam, call your bank or financial institution immediately. You should also notify the Gardaí of your situation.


When browsing online, if you come across anything that looks suspicious, go ahead and report it. Ad sites usually have methods for handling sceptical property listings so it’s relatively easy to do so.


The Competition and Consumer Protection Commission (CCPC) in Ireland can be contacted to report rental fraud here.


If you have been scammed elsewhere in Europe, you can contact the European Consumer Center Ireland and report your situation.


Within the HomeHak portal, report any suspicions or poor experiences by clicking the “Questions” link at the top right of the screen.

questions homehak rental fraud online scams

HomeHak Data Protection

As a community, we can all make efforts to improve the level of trust amongst one another. Landlords and renters both want to liaise with someone reliable, who they can depend upon!

HomeHak Tenant CVs use a wide range of security measures to ensure your data is safe:

  • Uploaded documents are stamped with a ‘HomeHak’ watermark, reducing the chance of identity theft. Users can choose specific persons to share their documents with and for limited time periods. Additionally, when a tenant shares a document, they can track who has viewed it in the tenant dashboard.


  • Landlords and tenants using HomeHak services have the opportunity to verify their ID with Stripe. Stripe verification takes just 3 minutes and prevents the sharing of identity documents.