My tenant CV stood outWhen I applied for an apartment, I included a link to my HomeHak tenant CV. The landlord loved it and I got an invite to a viewing invite that day. It was easy.
Your connections vouch for you.Living at home, I didn’t have landlord references. With HomeHak I could show references from my Coach, my Lecturer and Friends who were happy to vouch for me. Thanks to their help, I have my own place.
My personal data is safeI used to be nervous about sharing ID and other personal information. Now I just share a link to my HomeHak CV. The landlord or agent can check what they need, and I can see on my dashboard when they reviewed my info. It just feels safer.
A readymade householdMy two friends and I linked our HomeHak CV’s and applied jointly for the house. The landlord loved that they could see everything up front about the three of us. It was easier for her and much better for us than moving in separately with strangers.
Ready anytime I want to moveMy renting details and references were all over the place. Now I store everything safely on HomeHak and I can use them whenever I like in the future. Handy if I move to a new country.
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Finding Good Tenants – Prospective Tenant Standard For Landlords
Finding a good tenant is a bit like dating. You work your way through interested applicants.Until, you come across someone with compatible qualities that you can trust. There is the headache of repairing damage. Choosing the wrong renter for your rental property can lead to big expenses. So, here is how to look for qualities of good tenants that aren’t going to cause you headaches.
Stable Income and Employment
Firstly, landlords need proof of stable income and employment. This is to feel confident in their tenant’s ability to pay rent in full and on time every month. Note, the industry standard rent-to-income ratio. It suggests that a tenant should make three times the cost of rent in monthly income, approximately.
Ability to be Honest
Secondly, it’s important to follow a thorough screening process. This can help you spot applicants that might present fraudulent information. They are doing this to get approved for your rental property. Further, a reference check is a good idea. Employers and past landlord references are the best sources for useful information. They can provide the applicant’s professional and rental behavior. Essentially, knowing more about an applicant’s past and intentions can help you determine whether they demonstrate the best tenant qualities
Respectful Behaviour
Thirdly finding tenants who act respectfully to both landlord and neighbors is crucial. Another reason to note, a respectful tenant will inform you of maintenance issues. Additionally, they will take care to handle their own responsibilities while living in your rental property.
Respectful tenants are more likely to:
Pay rent on time
Follow lease terms
Refrain from causing problems with other tenants or neighbors
Keep from damaging your property beyond normal wear and tear
Communicate politely and in a timely matter
Good Communicator
Fourth, communication is the key to an effective landlord-tenant relationship. From the moment an applicant reaches out to express interest, consider their communication style.
Use the below to ask these questions:
Are they attentive?
Quick to respond to questions or messages?
Pay attention to details and read postings in full before asking questions?
Do they follow through on requests for documentation after applying?
Do they answer your questions fully or avoid tough questions?
Finally, an organized tenant is a great tenant. Weed out uninterested, unqualified tenants early on by focusing on organized applicants.
In addition, organized tenants will come prepared with their HomeHak tenant CV. As a result, helping to speed up the leasing process. Here they have documents and checks ready to go. They should also respond quickly. Good organization shows that they’re serious about signing the lease. Furthermore, they are willing to comply with your rental requirements.
To summarise qualities of good tenants – Stable Income and Employment. Ability to be Honest. Respectful Behavior. Good Communicator and Present Organizational Skills.
Are you looking for new tenants for your property? We’d recommend you to ask the applicants for a Tenant CV.
The job of building a relationship with a tenant begins the first day you show them around. When a renter is choosing a new place to live, how they feel about a potential landlord can count for a lot. It counts for even more when it comes time for tenants to decide whether to stay or go. And if they’ve kept up their end of the bargain by being clean, quiet, and reliable with their payments, you’ll probably want to make sure to keep them around.
Establish a good relationship on move-in day
One of the best times to establish a good rapport with your tenants is on move-in day. Renters will remember the help you offered on that stressful day, and they know they can count on you in the event of a problem and for any questions they might have.
To come up with ways to welcome incoming tenants, put yourself in their shoes. It’s going to be an exhausting couple of days of unpacking boxes and arranging furniture. What will they need the most during that time that doesn’t involve too much time or effort? Here are a few options for a complete welcome package.
Make sure your tenant is set up for rent payments
This is something you should take care of before move-in day, just to make sure your tenants don’t have too many other arrangements to make. As soon as your tenant has been accepted and paid their deposit, reach out to them to organise if they need to connect their bank account, credit card, or debit card or if it will be cash for quick and easy payments. If they haven’t gotten set up by move-in day, include a friendly reminder in their welcome package outlining how future payments will be made.
Get them familiar with their new neighbourhood
After all, they haven’t just chosen your building – they’ve chosen your part of the city. Your tenant’s welcome package should include a list of nearby banks, grocery stores, post offices, doctor’s offices, pharmacies, haircutters, dry cleaners, petrol stations, childcare and pet care services – anything a tenant might need on a day-to-day basis. With your help, they’ll know where to go in a pinch without spending too much time Googling.
This list can go beyond basic services, too. Talk to some popular local restaurants, bars, shops and entertainment venues about supplying coupons to include in your tenant’s welcome package. This tells your tenant that they can come to you for suggestions about where to go when they have free time.
Make their first week easy with a few basic supplies
Try and stock your tenant’s kitchen and bathroom with basic necessities. For example: toilet paper, paper towels, all-purpose cleaner, batteries, and light bulbs. This will help your tenants accustom to their new place without having to make a run to the store. They’ll be grateful for your foresight. Check out this article for more information on helping your new tenants on move-in day.
Connect them with their new neighbors
If you rent a single-family home, make sure to tell new tenants a little bit about their new neighbors and even facilitate an introduction if you know them well. Show tenants that you’re not just operating a building – you’re building a community.
Your move to a new home involves so many important activities that all count towards your success, and it’s not always so obvious how time-consuming each activity is.
You find yourself scouring through property ads, applying for as many as possible with the same cut and paste story, chasing for responses and hoping to hear something good.
There are tons of documents to get together for the rental application: references, ID verification, salary/banking documents. It can take a lot of time to get it all prepared.
You take time off work to go to viewings, organise housemates, prepare to pay a deposit and rent in advance, go through security checks – all before you’ve even got a solid offer!
Basically, searching for your next home involves a lot more than checking property websites ten times every day and resending the same message over and over again.
In a competitive rental marketplace there may be thousands of views on just one ad, so you can imagine what the landlord or property manager’s inbox looks like with hundreds of enquiries.
The ideal situation is to stand out from the crowd, being selected for the home you want. Whether you’re an experienced renter or a first-timer, the best advice for you to take on board is to be exceptionally organised – and a really great way to help you do that is to prepare a Tenant CV in advance of your search.
What is a Tenant CV?
A Tenant CV works in the same way as your standard CV, but instead of searching for employment opportunities you’re searching for your dream home. It’s an easy-to-read document that shows off information a landlord would need to know. For example who you are, what kind of accommodation you’re looking for, as well as any amenities you might need.
The idea is to create a Tenant CV once and then share it directly with landlords/agencies, which takes some frustration out of the process for you!
What difference will a Tenant CV make?
Using a Tenant CV not only makes your own life easier, but it also offers some relief to the landlord. Imagine it from their perspective. Sifting through hundreds of emails from eager applicants, trying to find the right fit. Completing a rental application with a beautifully formatted and detailed Tenant CV straight away lets the landlord see what you’re all about and that you have all the important documents organised, meaning you can both avoid having to go through a tedious back-and-forth email conversation and get straight to the point.
Starting out
When you start building your profile, the important thing is to focus on you and what you want! The Good Home Report has found that 73% of people who are happy with their home are also happy in general. You shouldn’t have to sacrifice your happiness when it comes to the place you live, work, and relax. If you’re not satisfied with your rented home, you’re more than likely going to end up back at square one. Back on the property ad sites trying to find something you actually like.
So when you’re creating a Tenant CV, be as specific as possible when describing your ideal living arrangement. Even if that sounds ambitious, including more detail will bring you one step closer to finding your dream home. Doing this helps potential landlords realise that you would be perfect for their property, that you would look after it, and ideally stay for a long time!
What kind of information will be a part of the Tenant CV?
The best Tenant CV’s for a rental application include:
A little bit about you – who you are and what you’re looking for!
Your tenancy history – landlords will look for any tenancy history so they can establish your character and trustworthiness
Your employment history – this lets the landlord know you’re capable of paying the rent
What you’re looking for – indicate your preferred house type, commute options, amenities and qualities (i.e., garden or en-suite etc.)
References – Real people who can give you a vote of confidence and are happy to be contacted
Optional verification information. – You may be asked for photo ID (passport/ driver’s license)
These are all the kind of things a landlord will ask you for at some point in the application process. Showing them that you’re already prepared will be a pleasant surprise! The biggest take-away from this list is that sharing all of this information serves a purpose. It’s a way to form a solid foundation between you and potential landlords from the outset.
I’ve made my tenant CV, what happens next?
That’s great! Now the fun begins. When a CV status reaches strength level of ‘good’ or higher it’s ready to be shared with landlords and agencies. Users also have the option to share it with a rental application via email, WhatsApp and more. Your information is accessible only by you until you choose for your profile to be visible within the database.
HomeHak allows you to store your Tenant CV information securely so you can start the application process with confidence. If the time comes for you to start looking for a new home, don’t worry. Just update your profile with any new preferences and attach it to your next application – simple!
The tenants you choose have a significant effect on the success of the investment property you manage or own. Read our guide to learn more about the steps you can take to maintain a happy and positive relationship with your tenants.
Introduction
Many of us have experienced the financial burden and time spent resolving bad tenancies. For those agents and homeowners who are lucky to avoid this, there are ways to minimise the risk of it occurring. There are many quality tenants out there, but it can take patience to find them. If you take extra consideration to search for and choose the right tenant now, you can save time and alleviate stress in the future.
For many, an ideal tenant is one who respects the property and consistently pays the rent on time. This is an excellent start, but what about landing those top-quality tenants that give you complete peace of mind? These are the tenants that make the property a worthy and stress-free investment, and the ones we have valuable, uncomplicated and rewarding relationships with. These are the ‘Happy Tenants’. They exist and are looking to rent a home. The secret to finding these tenants is looking for candidates that really suit the property.
The Happy Tenant: who are they?
A Happy Tenant is the right tenant for the right property. This extends beyond the textbook description of a tenant that follows the law as set out by your governing legislation. A happy tenant is someone who has a good quality of life with the property they live in as a contributing factor.
Consider this scenario
You have an applicant named John, he has a perfect rental history, excellent references and the rent cost is only 30% of his salary. He also has a large pet dog, but his references specify that as an upstanding tenant, there have not been any issues. John has applied for a property 1.5 hours commute from his work without a backyard.
As an agent/homeowner, you are looking for an excellent tenant for a long-term tenancy of ideally a minimum of 4 years.
Is there a risk?
John certainly sounds like a top candidate with a rental history and the income to demonstrate he can pay the rent and look after the property. But is he the most suitable? There are many variables to consider when finding the right tenant. In this case, you are looking for someone in the long term. Someone who needs to travel 3 hours every day for work and owns a large dog is not the best tenant for this property without a backyard. Will this lifestyle keep him happy? There is a risk that John might not stay in the property for long when you consider the physiological and psychological needs of humans and pets.
Ideal tenant
The ideal tenant can be anyone; they can have pets, they can be a first-time renter, students, working professionals, families etc. A pet owner could be a perfect tenant, as having a pet takes responsibility and they are likely looking for a long term home It comes down to whether they want to and can make a home in the property. We will explore why this is important below.
Why do Happy Tenants make a difference?
“We have to be ahead of the game as far as possible in thinking about the happiness of tenants. In the end, they pay the rent and we want to find the highest rent and the most loyal tenant in the long term.” Emerging Trends in Real Estate®: Europe 2019 – pwc.com.
It is true, the right tenant can make a major difference to how the tenancy carries out, and how the investment performs. Just like a satisfied worker who loves their job, a happy tenant is someone who respects their environment and will go beyond the basic requirements to maintain, preserve and improve it. This is the difference between the people that consider their rental a property, and others who consider it a home. Here’s a closer look at some of the benefits of ideal tenants:
Longer-term tenancies
Re-letting a property is time-consuming and costly. Long term tenancies minimise the time and costs involved in managing vacates, and the surprises that may come with them. They also lessen advertising and re-letting costs, along with the downtime from the property being vacant. As a result, long term tenants provide sustained financial security for the homeowner. In addition, minimal turnaround reduces the risk of bad tenants, and wear and tear caused by regular move-ins/outs.
Property Maintenance & Upkeep
Tenants who see their rental as a home share a common interest with agents and homeowners to maintain the property. This means reporting maintenance issues in a timely manner before they escalate into something that will cause a higher financial burden.
Stronger relationships
A good relationship results in cognitive trust, respect and practical communication. Overall, it makes the whole rental partnership easier. If you have a strong relationship with your tenant, contractual needs and etiquette will be mutually enforced and respected.
In summary, finding the right tenant will save you time, money and hassle. Not only will it make your life easier, but it will have an invaluable impact on the life of the tenant.
How do you find Happy Tenants?
You have the power to find the right tenant when leasing a property. A tenant CV will help you determine what an applicant is looking for, or you can ask questions. You need to determine whether the property you are leasing matches the needs of the potential tenant. Some questions you may want to consider:
Are there any specific amenities they require?
Are there any specific attributes they are looking for in a property? E.g. Do they need a backyard or secured garage?
Can you accommodate for any of the things they need that you don’t currently have on offer?
How close is their workplace? Will they have a long commute?
Find a suitable solution
Targeting multitudes of candidates is counter-productive when you consider the amount of time it takes filtering through applications to find the best one. You could instead save time and find someone that is most suitable by reading their tenant CV. Another way for agencies to find great tenants in the area is to form relationships with local businesses; word of mouth and referrals are effective ways to find interest locally.
How to figure out tenant suitability
A great indicator of tenant suitability is to find out how close the property is to someone’s workplace. Let’s revisit our applicant John: John has submitted a tenant CV, his CV specifies that he currently has a large dog, but it is going back to his ex-wife in a month. It also states that although his office is located in the city, he works remotely and is looking for somewhere further out of town to suit his lifestyle.
Suddenly, with a little more information John seems like a very suitable tenant. Thanks to John’s tenant CV and your extra effort to search for information, you have found someone that is an excellent fit and is likely to stay for the long term.
Result
A tenant that makes the effort to put together a CV shows that they care about finding their ideal home. It shows they are responsible and accommodating as they have taken action to make your life easier by providing you with the information you need. If they provide references that are already verified by a third party, this is a useful indication of whether they are trustworthy and organised. It is difficult to truly know what type of tenant someone will be from an application form; so reading a CV can help verify a candidate’s needs and whether they are suitable.
Agents and homeowners have a difficult job in managing properties, but they have the capacity to make it easier. This can be done if you find a Happy Tenant that loves coming home to your property and treats it as their own. It’s business – According to Forbes and many business leaders, becoming more customer-focused leads to a profitable organisation. If you take a professional and empathetic approach to tenant needs you can develop a loyal, successful and long-term relationship.
Requesting Tenant CVs is the smartest way to find great tenants – Find out why!
Good Accommodation Tenants – Why They are More Important than you Think
Given you don’t have to spend much time with your tenants, you may think it’s not important who they are. If they pay their rent on time, they’re ok – right? Not quite. Here are some reasons why it’s worth trying to attract high-quality tenants.
Good accommodation tenants minimise your maintenance costs
Good tenants will treat your property like it’s their own, so you’re less likely to find unpleasant surprises when they leave. By respecting your investment and keeping it clean and tidy, it will show less wear and tear as the years go on. Quality tenants may not bother you with small maintenance issues such as looking after the garden. This can save you both time and money. And by alerting you as soon as they see a necessary repair, you may avoid a potentially larger issue down the track.
Cash flow
When a tenant pays their rent in full and on time, it saves you both time and stress. You won’t need to chase them for payment, and it will assure you a healthy cash flow. Quality tenants are also likely to see out their full notice period when they decide to move out. This means your property won’t be left empty and you won’t unexpectedly find yourself without an income.
Good Accommodation Tenants = Long-term commitment
Every time a tenant ends their lease it can cost you money. Advertising and open-house inspections add up, and when your property is empty you don’t have rental income coming in. You need to find tenants who are reliable and responsible. When it comes to paying rent, taking care of the property, and simply being courteous to other neighbours, you want tenants who are dependable. Hiring a property manager can help find you reliable tenants — by checking rental history and asking for references, apartment rental agencies can ensure your new tenants will be as dependable as possible.
Keep the peace
Even though you don’t have to live in the neighbourhood, it’s important to be on good terms with those who do. After all, nobody wants to live next door to a loud rock band. Happy neighbours will look out for your property and be less likely to make malicious complaints. A good tenant can help you forge a strong relationship with the community surrounding your property. This investment will continue to reap benefits long after the tenant moves out. A consistent and reliable tenant will look after your property and help you generate the best returns from your valuable investment. When you attract a high-quality tenant, you can rest easy knowing that your investment is in good hands.
To summarise
Good tenants can actually mean the difference between a high and a low-performing investment. In fact, finding a great tenant may be just as important as finding the perfect location for your investment property.
Are you currently looking for new tenants? Then consider requesting tenant CVs.
Online rental scams are on the rise. Because of this, it is more important than ever to be able to spot these scammers before you fall into their trap.
Scammers know that tenants often do not have time or knowledge about how to find a place to rent, so they prey on those who don’t know any better.
Accommodation Fraud – Some figures
According to Gardaí, approximately 500 cases of accommodation fraud were reported between the years of 2019 and 2021. 72% of cases affected individuals under the age of 35 and 42% affected those under 25.
Since 2019 in Ireland, criminals conducting rental fraud have taken approximately €900,000. In 2020, in the UK last year, has been an increase of 71% in the number of rental fraud reports, meaning 1 in 50 ads were scams. This indicates that rental cybercrime is becoming more popular than ever.
What can we do to prevent accommodation fraud?
Rental fraud is a large threat to tenants looking for a place to live. In particular, students starting their rental journeys may be at risk as they may not be aware of the dangers that are out there.
Scammers use similar tactics over and over again, which means it is possible to spot the signs. We compiled a list of these warning signs that will help you identify rental scams before any damage is done. Forewarned is forearmed. Tenants, prepare to spot the warning signs before it costs you your data and your money.
Cybercrime researchers say that rental fraudsters seem genuine because they mimic real landlords. They often use pre-scripted emails and a range of “persuasion techniques”. If you feel suspicious about something, more times than not you’re probably right!
Here are some examples of how scammers have tried to fool renters before:
Too Good to Be True – This is the most obvious sign of a scam. Perhaps the pictures show a beautifully furnished property, more bedrooms and facilities than usual, and the rent is surprisingly low
Landlord Living Abroad – The scammer claims to have a property in Ireland but they themselves are living abroad. They might send a long email explaining the set up of the property, but they won’t be able to meet you beforehand. They request a deposit and say that someone will meet you at the property afterwards.
Requests Deposit Urgently – The scammer allows viewings at a property and asks individuals for a deposit to secure the arrangement. They may create a sense of urgency around this, to seal the deal as soon as possible. Soon after, the scammer disappears leaving everyone short.
Fake Keys – In rare cases a renter may be given keys after settling a deposit, only to arrive and find that the keys do not work.
Address Fraud – A scammer may list a property on an ad site that is already being rented/owned by someone else. Again, the scammer requests a deposit up front. Later on, the victim arrives at the destination and learns that the address does not exist. Some may find that the address does exist, but is owner occupied by someone completely different.
Spelling/ Grammar – Property ads with lots of spelling and grammar mistakes may also indicate accommodation fraud. (Note that this doesn’t mean that every ad with spelling errors is fraudulent!)
No Background Checks/ Unsecure Payments – A property is offered to you without any requests for your information, proof of ID, references etc. The fraudster may contact you via social media, asking for untraditional payments via PayPal, cryptocurrency etc.
How to Avoid Rental Scams
Recognising the above examples is the first step to avoiding a nasty situation with rental fraud. To save yourself any further worry, take into account the following advice.
Trusted Payments – Only submit payments via trusted systems. If there is a request to pay a deposit via PayPal, iTunes gift cards, Western Union transfer or cryptocurrency, disengage immediately. These methods are usually popular with fraudsters as it can be difficult to reverse transactions.
Messaging Apps – Be wary of those who only communicate via WhatsApp, Facebook Messenger or other social media messaging platforms. The Gardaí advise that renters should be mindful of unsolicited contacts, especially if they seem to press individuals with ‘one-time offers’ or deals.
Social Media – Be especially cautious of rental ads on social media, such as Facebook Marketplace, Gumtree etc. Not all the rental ads on these platforms are scams, but it is where a lot of them seem to pop up. In many cases the scammer will use the same photos and details found on residential letting sites, so it looks realistic.
Check all Keys – Be sure to check that all keys given to you are in working order before you commit to anything.
Legit Address – Make sure that the property actually exists by checking Google Maps before settling a deposit. Try to gauge the situation in front of you by comparing similar properties for price, location etc.
Who to Contact
If you believe that you have been a victim of a scam, call your bank or financial institution immediately. You should also notify the Gardaí of your situation.
When browsing online, if you come across anything that looks suspicious, go ahead and report it. Ad sites usually have methods for handling sceptical property listings so it’s relatively easy to do so.
The Competition and Consumer Protection Commission (CCPC) in Ireland can be contacted to report rental fraud here.
Within the HomeHak portal, report any suspicions or poor experiences by clicking the “Questions” link at the top right of the screen.
HomeHak Data Protection
As a community, we can all make efforts to improve the level of trust amongst one another. Landlords and renters both want to liaise with someone reliable, who they can depend upon!
HomeHak Tenant CVs use a wide range of security measures to ensure your data is safe:
Uploaded documents are stamped with a ‘HomeHak’ watermark, reducing the chance of identity theft. Users can choose specific persons to share their documents with and for limited time periods. Additionally, when a tenant shares a document, they can track who has viewed it in the tenant dashboard.
Landlords and tenants using HomeHak services have the opportunity to verify their ID with Stripe. Stripe verification takes just 3 minutes and prevents the sharing of identity documents.
